Taylor, Shirley. <br/><br/>
Communication for business :  a practical approach / 
Shirley Taylor. 
 - 4th ed. 
 - Harlow, England ;  New York :  Pearson Longman,  2005 
 - xix, 429 p. :  ill. (some col.) ;  25 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0273687654 (paperback) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.
<br/><br/><label>Subjects--Index Terms: </label>Dịch vụ văn phòng Kinh doanh Truyền thông 
<br/><br/><label>Dewey Class. No.: </label>651.7