TY - BOOK AU - Heymann,Jody TI - Profit at the bottom of the ladder: creating value by investing in your workforce SN - 1422123111 U1 - 658.3 23 PY - 2010/// CY - Boston, Mass. PB - Harvard Business Press KW - Employees KW - United States KW - Minimum wage KW - Personnel management KW - Quản lý nhân sự N2 - Featuring cases from companies around the globe, this book shows how real organizations are excelling financially by strengthening frontline employees' working conditions ER -