TY - BOOK AU - Phillips,Jack J. AU - Edwards,Lisa TI - Managing talent retention: an ROI approach SN - 0470375957 U1 - 658.314 23 PY - 2009/// CY - San Francisco PB - Pfeiffer KW - Employee retention KW - Labor turnover KW - Quản lý nhân sự N2 - Managing Talent Retention offers human resource professionals a practical guide for implementing a sensible, strategic, and proven approach for effectively managing employee retention and increasing the bottom line. Written by Jack J. Phillips and Lisa Edwards - two experts on the topic of talent retention - this indispensable resource examines the full impact of talent departure and clearly maps out the true cost of employee turnover. The authors also explain an issue that is often misrepresented, misunderstood, or not fully explored: the actual causes of talent loss. Written for anyone who is concerned about talent departure and wants to address the problem strategically, Managing Talent Retention includes effective ways to address these issues ER -