TY - BOOK AU - Fragasso,Philip M. TI - Marketing for rainmakers: 52 rules of engagement to attract and retain customers for life SN - 9780470247532 U1 - 658.8 23 PY - 2008/// CY - Hoboken, N.J. PB - John Wiley & Sons KW - College readers KW - Customer relations KW - Customer services KW - Marketing KW - Tiếp thị N2 - Praise for MARKETING for RAINMAKERS. "In a business environment where everything looks the same to the consumer, Phil Fragasso helps his clients rise above the competition. His innovative methods and thought-provoking ideas helped our sales force seriously consider ways they might differentiate themselves from the crowd.". --Todd Clarke, President, CLS Investment Firm. "Phil Fragasso is a marketing leader with a track record of success demonstrating that good sales and marketing ideas can also be fun. He has a history of introducing breakthrough marketing techniques applicable to ER -