Fundamentals of human communication / 
Margaret H. DeFleur...[at al.] 
 - 4th ed. 
 - New York, NY :  McGraw-Hill Companies, Inc.,  2014 
 - xv, 423 p. :  illustrations ;  24 cm. 
<br/><br/><label>ISBN: </label>9780078036897 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication
<br/><br/><label>Subjects--Index Terms: </label>Giao tiếp 
<br/><br/><label>Dewey Class. No.: </label>302.2