Uncommon service
how to win by putting customers at the core of your business
Frei, Frances.
creator
Morriss, Anne.
text
bibliography
mau
Boston, Mass
Harvard Business Review Press
2012
monographic
eng
x, 247 p. : 24 cm.
Frances Frei, Anne Morriss.
Customer relations
Customer services
Service industries
Quản lý chung
Quản lý tiếp thị
658.8 FRE
9781422133316 (alk. paper)
DLC
110715
20250820140157.0
16872951