Thư viện Search for 'su:"Customer relations" and holdingbranch:ISVNU-CS3'

The ultimate question 2.0 : how net promoter companies thrive in a customer-driven world /

By Reichheld, Frederick F.. Boston, Mass. : Harvard Business Press, 2011 . xi, 290 p. ; , Previously published under title: Ultimate question. 24 cm.. 9781422173350 (hardback) | 1422173356 (hardback)

Place Hold on The ultimate question 2.0 :

Uncommon service : how to win by putting customers at the core of your business /

By Frei, Frances.. Boston, Mass. : Harvard Business Review Press, 2012 . x, 247 p. : 24 cm.. 9781422133316 (alk. paper)

Place Hold on Uncommon service :

Customer Relationship Management : Concepts and Technologies /

By Buttle, Francis . New York : Routledge, 2019 . 468 p. ; 28 cm.. 9781138498259

Place Hold on Customer Relationship Management :