000 01095cam a2200229 i 4500
999 _c9337
_d9337
001 19453944
005 20210623105905.0
008 170109s2017 mau 000 0 eng c
020 _a9781633693258
040 _aMH/DLC
_cMH
082 0 0 _a152.4
_bEMP
245 0 0 _aEmpathy.
260 _aBoston, Mass. :
_bHarvard Business School Pub.,
_c2017
300 _aviii, 134 pages ;
_c18 cm.
520 _aEmpathy is credited as a factor in both improved relationships and even better product development. But while it's easy to say, "just put yourself in someone else's shoes," the reality of understanding others' motivations and emotions is more elusive. This book helps you to understand what empathy is, why it's important, how to surmount the hurdles that make you less empathetic--and when too much empathy is just too much. This volume includes the work of: - Daniel Goleman - Annie McKee - Adam Waytz--
650 0 _aEmpathy.
650 0 _aManagement.
653 _aTri giác cảm quan
653 _aÝ nghĩ, tư duy, suy luận
942 _2ddc
_cBK